What is D.I.AL.O.G.?
There are 7 critical areas that are measured. These 7 areas have been found to be those with the greatest impact upon the development of organizational effectiveness. They are also the 7 areas that have been identified by NIST and make up the Criteria and Performance Excellence as used in the Baldridge National Quality Program.
Key Activities & Outcomes
- Personal Interviews
- Administration of the D.I.AL.O.G. Instrument
- Scoring of Responses
- Presentation of Results
- Discussion of Positive & Negative Influence
- Provide "Gap" Analysis & Directional Recommendations